Agentix Technology Advisors is a California-based consulting firm specializing in Customer Experience (CX), Collaboration, CRM, ITSM and AI-driven solutions.
Founded by former management consultants and engineers from Zoom and Genesys, we bring deep technical expertise in the Contact Center and AI space. We partner with enterprises to design, implement, and optimize transformative engagement solutions.
Our highly skilled team of consultants and developers are ready to lead your customer experience projects to success.
We help enterprises map out CX needs, understand industry best practices, and evaluate the software landscape. Equipped to conduct product demonstrations, workshops, and proof-of-concepts, we can guide your organization through the vendor selection process for industry leading AI, CX, and ITSM solutions.
Successfully deploy new CX technology with an experienced and methodical implementation team. Our end-to-end project approach goes far beyond configuration and deployment. Every implementation starts with a design workshop where we advise and educate your organization on transformative CX processes.
Ongoing support is a vital component to the post go-live success of your new CX solution. We offer on-demand technical support services to assist with administration of software, training, optimization, or process engineering.
Our team of engineers can support any additional custom application development and integration needs.
Work with our team to help your organization transform the customer experience and successfully deploy next generation contact center and AI solutions.
